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Curriculum Vitae of G. Rhys Williams



Geraint Rhys Williams


Date of Birth: 16th October 1979
Place of Birth: Cardiff
Nationality: British
Marital Status: Married

Professional Development

Sept 2002 -
 Present
National Britannia Group Limited
IT Support Manager
I returned to the IT Support Department and was tasked with improving the efficiency and reputation of the existing team. To this end I have successfully implemented new procedures and technologies including:
  • migration from Windows NT - Windows 2000 domain controllers;
  • improved functionality of IT HelpDesk system;
  • introduced new methods and procedures to increase the speed of PC setup.
The team's responsibilities have recently been extended to include the day-to-day support of the organisations CRM product, Achiever.
March 2001 -
 Sept 2002
National Britannia Group Limited
IT Development Project Manager
Reporting to the IT Director I was responsible for the IT Development team and sub-contractors, ensuring that developments were developed on time and within budget. As part of my role I developed and documented the National Britannia IT Development Methodology.
April 2000 -
 March 2001
National Britannia Group Limited
Senior Application Developer/Systems Analyst
National Britannia's in-house development team grew rapidly to provide consultancy services to external clients. As senior developer I allocated tasks to the two application developers. The role also involved visiting client sites to capture their requirements and create specification documents.
May 1999 -
 April 2000
National Britannia Group Limited
IT Application Developer
An application developer role was created in order to work closely with the sub-contractor team in the creation/roll-out of the eRisk Manager product. During this time I created QMS, a quality management system for Terminix; the SafeContractor workflow system and assisted with the production of the multi-language JES system.
Sept 1997 -
 May 1999
National Britannia Group Limited
IS Support Analyst
Reporting to the IS Support Manager I was responsible for the day-to-day support of the CRM system. This involved:
  • Configuring terminals, serial printers and emulators using UNIX;
  • Administration of daily backups and print operations;
  • Report writing using the IQ language;
  • Customer support with tasks ranging from service support to payroll.
March 1997 -
 Sept 1997
National Britannia Group Limited
IT Support Analyst (Part Time)
Working during school holidays I provided 1st line support to PC and laptop users at the head office in Caerphilly and remote home-workers.
Feb 1995 -
 Oct 1997
B&Q Limited - Caerphilly
Sales Assistant (Part Time)
Working both weekends and evenings I assisted customers and provided product advice where necessary. The role also included stock checking and replenishment.

Professional Qualifications

2006 IBM Certified Advanced Application Developer
Domino R6/6.5 CAAD (LotusScript)
IBM Certified
2001 Principal Certified Lotus Professional
Domino R5 Principal Application Developer
Notes R4 Principal Application Developer
Lotus PCLP
2000 Certified Lotus Professional
Domino R5 Application Development
Notes R4 Application Development
Lotus CLP
  Certified Lotus Specialist
Domino R5 Application Development
Notes R4 Application Development
Notes R4 Systems Administration
Lotus CLS

Education

2001-2003 University of Glamorgan
BSc Computer Studies
1999-2001 Bridgend College of Further Education
DipHE Computing (Distinction)
1997-1999 Ystrad Mynach College of Further Education
HNC Computing (Distinction)
1997 Lewis Boys' Comprehensive School, Pengam
Advanced Level Mathematics (Pass)
1996 Lewis Boys' Comprehensive School, Pengam
11 GCSEs:
  • Geography (A*)
  • Maths (A)
  • English (A)
  • Physics (A)
  • Chemistry (A)
  • Business Studies (A)
  • French (A)
  • Design & Technology (A)
  • Computer Studies (B)
  • English Literature (B)
  • Biology (C)

Additional Information

Activities & Interests

I am an active member of a local classic and sports car club. My latest project car is a 1985 Ford Escort Mk3 Cabriolet which i am attempting to restore to its original condition. I was heavily involved with the organisation of a charity car run which was held this summer. Part of this responsibility included the design and maintenance of the club's official tour website; http://www.valleyclassics.co.uk.

I also enjoy DIY and a wide range of music.